They have lived through the Great Depression, several wars and even survived raising their kids. Now it’s up to us to take care of our parents. Yet, with today’s busy schedules (jobs, kids, housework) we can’t do it all and asking for help is not in our parent’s vocabulary.

We understand parents are proud and independent. A weekly cleaning schedule to help them save their energy for other hobbies or social events is a good way to introduce outside help.

We find that after the initial meeting, the older person is much more comfortable with the idea of help. Danville works hard to find a good match between care provider and client, so it’s not a “stranger” coming into their home. It’s also helpful to know that the staff at Danville has been fingerprinted, background checked and trained in CPR, First Aid and have received their Food Handling Permit.

Thankfully, the way Danville Support Services does business, is being recognized not just by happy clients, but also by sources like Home Care Pulse, which helps those in need of private duty home care find agencies that consistently provide the best in quality care.

Home Care Pulse awarded Danville The Best of Home Care Award for 2010.

The following factors are considered when evaluating an agency and determining the award:

  • client feedback and satisfaction
  • caregivers work ethic
  • timeliness
  • compassion
  • employee feedback
  • employee morale and more

Being a recipient of this award is an indication that Danville cares deeply about quality, and that we continually look to improve our quality of service.